The Microster IVR module provides unattended 24/7 communications between Microster and your workforce. IVR utilises existing telephony infrastructure (including SMS) to enable casual and part-time employees to obtain placement details, input unavailability conditions, call in "Sick" etc.

The IVR system can also be used for wake-up calls, attendance tracking and general personnel communication.

The Microster IVR module provides incredibly cost-effective personnel management by linking workforce management business rules with coverage requirements and fully audited communications. This can be used to finalise all Shifts or specifically to support "back" shifts and weekend operations using a centralised model.